Contact
Contact Us
Whether you have a question regarding order tracking, product authenticity, fragrance recommendations, or authorized returns, our Canadian customer concierge team is here to assist you promptly.
Direct Contact Channels
| Customer Support Email: |
care@outletparfum.ca
(Inquiries answered within 24 business hours) |
| Showroom Telephone: | +1 (416) 750-4619 |
| WhatsApp Concierge: |
+1 (416) 725-9934
(Instant messaging for fragrance notes & recommendations) |
| Operating / Brand Name: | Outlet Parfum |
| Legal Business Entity: | Cosmetics Warehouse Outlet |
| Showroom & Returns Facility: | 1333 Kennedy Rd, Unit 6, Scarborough, ON M1P 2L6, Canada |
| Showroom Visiting Hours: |
Monday – Saturday: 10:30 AM – 6:30 PM EST Sunday: 11:00 AM – 6:00 PM EST |
| Order Fulfillment: | Online catalog orders are dispatched nationwide directly to your doorstep across Canada through our authorized distributor logistics network. |
Visit Our Scarborough Showroom
Clients located in or visiting the Greater Toronto Area are welcome to explore scents, test bottles, and consult in person at our Scarborough showroom. Authorized return drop-offs are also accepted during showroom business hours.